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Workplace Incident Reporting Software

Report workplace incidents fast, track severity and resolution, and keep a complete audit trail for compliance.

⚠️ Severity levels
📷 Photo evidence
📋 Audit trail
🔔 Instant alerts
Incidents — CBD Cafe
Slip near entrance
2h ago · High severity
Open
Broken glass in kitchen
5h ago · Medium severity
In progress
Minor burn — barista
1d ago · Low severity
Resolved
3 incidents this weekReport new
How to

Reporting and resolving incidents

A complete walkthrough from reporting a new incident to closing it out with a resolution.

1

Report a new incident

From any location page or the Incidents section, tap 'Report new incident'. The form opens with your current location pre-selected. You can also report directly from the mobile app.

New Incident Report
Report an incident
Title
Slip near entrance
Location
CBD Cafe (auto-detected)
📍 Location detected from your current site
2

Select category and severity

Choose the incident category — injury, property damage, near-miss, food safety, or other. Then set the severity level: Low, Medium, or High. High-severity incidents trigger instant manager alerts.

Category & Severity
Category
Injury
Property damage
Near-miss
Food safety
Other
Severity
Low
Medium
High
3

Add description and photos

Write a detailed description of what happened, when, and who was involved. Attach photos from your camera or gallery as evidence. The more detail you provide, the faster the resolution.

Details & Evidence
Description
Customer slipped on wet floor near the main entrance at approximately 10:15 AM. Floor had been mopped but wet floor sign was not placed. No injuries reported.
Photos
🖼️
+
4

Manager reviews and resolves

Managers receive an alert for new incidents. They can review the details, add internal notes, assign follow-up actions, and mark the incident as resolved once corrective action has been taken.

Incident Review
Slip near entrance
Reported by Sarah M. · 2h ago
High severity
Resolution notes
Add corrective actions taken...
Mark resolved
Escalate
5

Track incident history

All incidents are stored with a full audit trail — who reported it, when, what category and severity, resolution notes, and timestamps. Export reports for WHS compliance or insurance purposes.

Incident History — Q1 2026
12
Total incidents
4.2h
Avg resolution
2
High severity
All resolved · No open incidentsExport report
Tips

Get the most from incident reporting

Best practices for building a culture of safety and compliance.

Report immediately
Encourage staff to report incidents as soon as they happen. Details are freshest right after the event, and evidence is easier to capture.
📷
Always attach photos
Photos make incident reports far more useful. Even if the scene looks minor, a photo provides context that words can't.
🔔
Set up severity alerts
Configure instant notifications for high-severity incidents so managers can respond immediately, even when off-site.
📊
Review monthly trends
Check your incident dashboard monthly to spot patterns — recurring slip hazards, equipment issues, or peak incident times.
🏷️
Use categories consistently
Train your team to select the right category. Consistent categorisation makes reporting and trend analysis much more reliable.
📁
Export for compliance
Use the export feature to generate reports for WHS audits, insurance claims, or internal safety reviews. Everything is timestamped and complete.
FAQ

Common questions

What should be reported as an incident?+
Any injury, near miss, property damage, customer complaint, or safety hazard. Rundeck categorises by type and severity.
Is incident reporting WHS compliant?+
Yes. Reports include type, severity, description, photos, and witness details — meeting Australian WHS documentation requirements.

Ready to improve workplace safety?

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